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CRM Functional Analyst

Reward: 1000 €

Type of contract: Employee

Sector: IT

Region: Brussel/Bruxelles

Client :

Our client is a renowned financial institution based in Brussels.

Description :

Our client, a renowned financial institution based in Brussels, is looking for a CRM Functional Analyst to, among others, conduct a large integration project.
Want to join a stable company with an international dimension? Just apply!

Your Role

As CRM Functional Analyst, you will have the following responsibilities:

- You manage a large CRM project
- You are responsible for holding workshops within the enterprise to define requirements and manage the functional needs from A to Z
- You write your analyses and manage projects related to the management of CRM
- You ensure tracking and ownership of the requirements until they are effectively implemented and presented to the company
- You become, in time, the product owner CRM
- You analyze, configure and follow-up the use of CRM (MS Dynamics)
- You test, train and offer support to users


- Bachelor or Master level with experience of at least 2-3 years in a similar function
- Knowledge of CRM (knowledge of MS Dynamics is a plus)
- Experience in a financial institution or a B2C environment is an asset.
- You are organized, methodical and autonomous
- You speak fluent French and have a good level of English (Dutch is an asset)


- A permanent contract in a prestigious company that offers great stability
- An attractive salary with fringe benefits
- 30 vacation days a year