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OSS Business analyst

Reward: 1000 €

Type of contract: Employee

Sector: IT

Region: Brussel/Bruxelles

Client :

Our client is a leading telco operator.

Description :

Mission :

As part of a BSS/OSS transformation program, the OSS Business Analyst will be in charge of the following tasks : 

  • Review the end-2-end architecture (BSS <-> OSS <-> Network) with a focus on the OSS domain, for one or more of these processes :
    • Fixed/Mobile Service Provisioning & Activation
    • WorkForce Management
    • Technical Orchestration Management
    • End-2-End ticketing (Customer <-> Network)
    • Service assurance
  • Analyse the as-is situation and propose to-be scenarios
  • Participate in HLD sessions
  • Write LLD documents (including data flows, data model, web services, etc.) to be provided to developers (internal staff or external supplier)
  • Follow up the implementation of the solution
  • Write test cases
  • Participate in testings (functional and technical)

Required technical skills and experiences :

  • 10+ years of experience in Telco business with at least 5 years in fixed domain. Experience in the Telco Service Provider or Mobile Operator side is required.
  • Designed one or more application integrations between OSS and BSS (e.g. Network inventory and CRM, Network ticketing and Customer ticketing, WorkForce Management and CRM, CRM and Resource provisioning/activation platform, etc.), involving a middleware.
  • Translation of business requirements into technical specifications
  • Thorough knowledge of TM Forum standards (eTOM/SID/TAM)
  • Experience with CFS/RFS concept
  • Experience with Web services (SOAP, REST)

Required soft skills : 

  • Analytical mind
  • Team spirit
  • Leadership
  • Very good communication skills