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Shared Services Senior Manager

Reward: 1000 €

Type of contract: Employee

Sector: Business & Management Consulting

Region: Belgium

Client :

Our client is a major player in the management consulting area.

Description :

Role description

We are looking for candidates with a strong drive to succeed and who are passionate to achieve our clients' business objectives through solutions that go beyond latest thinking and accepted wisdom. Therefore as an experienced Shared Services and Business Process Outsourcing professional, you will:

  • Help our clients evaluate the feasibility of creating and developing sourcing strategies (e.g. Shared Services or outsourcing) including designing organizational & governance structures;
  • Manage and support transformation programs to prepare and execute for example the set-up of a Shared Services centre or the transition of current processes and activities to a service provider;
  • Review the capability and maturity of existing governance structures, operational processes and/or Shared Services centres to identify potential productivity improvements or scope expansions.

More specifically as a Senior Manager you will:

  • Prepare, plan and deliver all project aspects;
  • Manage and support mixed consulting and client teams;
  • Develop long-term, qualitative working relations with our clients;
  • Pragmatically approach, manage and solve complex & multi-disciplinary issues;
  • Lead and deliver complex client engagements that identify, design, and implement creative Shared Services or outsourcing business solutions for leading companies;
  • Develop internal capabilities and inspire/mentor young potentials;
  • Contribute to the international Shared Services & Outsourcing Network.


Our ideal candidate has:

  • A Master in Economics, Engineering, Business administration, Sciences or comparable by experience. Prince 2 and Lean Six Sigma certifications are a plus;
  • 10-15 of experience of which at least 3 projects in the domain of Shared Services and/or outsourcing linked to Finance (source-to-pay, order-to-cash, F&A) as a consultant, operational manager, service delivery manager, project manager or process owner;
  • Practical experience with the full lifecycle of functional optimization and/or Shared Services programs;
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment;
  • A passion for transformation programs whilst helping our clients to perform better;
  • A soft spot for talent development and management;
  • Strong oral and written communication skills, including presentation skills in English, Dutch and French. Other languages are an asset.