6 Job offers Telecom in

Analyse les différentes étapes de la vie d'un client de façon end to end en vue d'améliorer continuellement les process des différents canaux au sein du B2C (Customer Care, Commercial, Credit Collection).

Full line management responsibility for a team of 10-15 Business process analysts, including hiring and firing, talent management, career planning and competence management. * You will be the first point of contact for all new projects, resource planning and operational follow up

* Use your Security expertise to assist our customers in implementing valuable Security measures on their IT infrastructure. * React on Security alerts discovered by our alerting tools and take the necessary actions to limit operational impact towards our customers.

The IT solution architect is the technical reference person for a transversal functional domain. He designs the architecture framework of the domain so that it responds to the needs of the organization from an agility and cost efficiency perspective. He recommends the most appropriate solutions to meet the business requirements for complex projects. He defines the transition path from current IT stack to target vision and controls its correct execution during projects/programs roll-out.

You understand business needs, business processes, user experience and challenge business requirements. You act as a bridge between business & ESP.